We will be away for a Company Trip!

TS Cloud team will be away for a company trip from 10th January 2024 (Wed) to 12th January 2024 (Fri). As all our staff will be joining the company trip, the calls and emails may not be able to be replied immediately.

Below are a few ways to reach for support and services:

If you are a new customer and want to subscribe to Google Workspace with TS Cloud

You may schedule a consultation through this link and our specialist will contact you via email or call as soon as we are available.

If you are an existing customer of TS Cloud and Reaching us for Technical Support

You may email sales@tscloud.com.hk and our team will contact you as soon as we are available. Kindly expect some delay in response for the abovementioned reason. Thank you for being so understanding and sorry for any inconvenience caused.

We look forward to serving you!

If you have urgent inquiries regarding Google Workspace

We apologize for the inconvenience. If you have any urgent issues that need to be addressed during this period, please get in touch with the 24/7 Google support team directly. Please follow the steps below to contact the Google support team. We appreciate your cooperation:

1. Click “Support” in the Admin Console to open the support screen.
2. Click “Contact Support” at the bottom and provide a brief description of the situation you are facing.
3. The screen will display the support options or ask you to contact your reseller. Please decline these options and continue. At this point, a “Problem not resolved, contact support” button will appear. Click the button to display a phone number and PIN code. Dial the phone number to contact the Google support team.